Hitachi AC Customer Care 3.3

The HITACHI India mobile solution offers a streamlined platform to connect customers with Hitachi services efficiently.

Features of the HITACHI India Customer Care Application include:

• Ability to purchase AMC and extended warranty plans through an integrated online payment gateway, applicable to both in-warranty and post-warranty products.
• Convenient access to support services such as installation, repair, and maintenance requests.
• Real-time tracking of service requests status.
• Generation and management of digital quotations and receipts.

Guide to using the HITACHI Mobile Application:

1. Register as a member of the Hitachi Family. Existing Hitachi customers need only authenticate through their registered credentials.
2. Once registered, users are automatically logged in via their registered mobile number.
3. Add your new products to your digital inventory.
4. Submit requests for service or maintenance.
5. Monitor the progress of your service requests.
6. Select and purchase AMC and extended warranty packages.
7. Access digital quotations and receipts for your transactions.
8. Communicate directly with Hitachi support through the messaging feature.